DESIGN SPRINT

We facilitate Google’s Design Sprint sessions for companies looking to compress months of designing, building, launching, and iterating into just 5 days. This intensive workshop helps companies quickly validate their digital transformations and increases stakeholder alignment by removing barriers for them to freely collaborate on a key initiative.

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    DISCOVER

    A series of structured conversations to build a foundation for the week

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    DEFINE

    Inspiring brainstorming session, followed by a series of sketching solutions.

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    DECIDE

    Solutions are evaluated and the winning solutions is built into a storyboard.

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    PROTOTYPE

    Building a minimum viable product that enables you to get real feedback from users

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    TEST

    Validating the prototype with real customers using various engagement tracking tools.

core enablers of
digital transformation

We know you can’t do it all -- We approach transformation through our proprietary framework of digital enablers, which allows us to identify and address improvement opportunities that drive value at multiple levels across your company

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    People

    Building and sustaining a digitally-enabled, collaborative, innovative, and customer-centric workforce
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    Process

    Digitally-enabled processes that drive outcomes fast without compromising on quality and personalization
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    Technology

    Digital capabilities and underlying architecture that enable seamless and real-time delivery of customer experiences
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    Governance

    Shift in mindset, incentives, and structures from “optimizing for costs or profits” to “optimizing for value”
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    Information

    Holistic and comprehensive collection, management, and monetization of information that bridges the silos
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    Channels

    Consistently delivering positive customer experiences across traditional and digital channels

digital transformation
maturity model

Our digital business maturity model benchmarks the readiness of your business against leading practices, competitors, and the needs of your customers

Reactive
  • Struggling to meet minimum customer and business requirements
  • Low adoption of digital technologies across new channels
  • Culture is resistant to change
Proactive
  • Adopting platforms to enable effective digital customer experiences and employee engagement
  • Delivering differentiated experiences by persona
  • Retooling the company culture for digital transformation
Transformative
  • Seamless, real-time delivery of personalized customer experiences in every channel
  • Adaptive, collaborative, innovative, and customer-centric workforce
  • Processes that drive competitive outcomes fast without compromising on quality or creating risks

Digital Transformation Strategy Services

We help you assess the landscape, align stakeholders, and plan coordinated improvements

Assess

Digital Maturity Assessment - Discover what separates you from the ideal digital business mode via a 360-degree assessment of your business

Digital Market Scan - Compare your digital strategy to your key competitors and design to beat them in the market

Align

Leadership Alignment - Increase the success of your digital initiatives by onboarding and aligning key business leaders

Digital Business Requirements - Define and catalog the business's digital transformation objectives, vision, and goals to bring leadership on the same page

Digital Business Case - Get the budget by developing a data-informed business case for digital transformation, with built-in ROI

Governance Model - Form a steering committee, design action plans and internal communications, and governance measures

Plan

Impact and Complexity Evaluation - Project the business impact of recommended projects, and the complexity of implementing them

Digital Transformation Roadmap - Own an implementable roadmap of prioritized digitalization initiatives with a clear understanding of impact and ROI

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