Our client is the leader in “Construction and Building” specifications. It provides engineers, architects, and design professionals cutting-edge tools for creating and maintaining office master specifications. Their flagship product is recognized as the industry standard and is the most widely-used specification system in the U.S.
Our Digital Transformation Assessment revealed high operational risks due to the following:
Sole dependency on a single, unsupported desktop application.
Inability to support an increasingly collaborative workforce via real-time online and mobile co-editing tools
Inability to marshal data online, restricting cross-channel user experience and association
Inability to support an increasing number of customers using mobile devices
Lack of smart data management to utilize captured information (e.g. reusing document styling parameters)
|Multi-channel Interaction Management|
|Online Communities and P2P Virtual Collaboration|
|Analytics and Reporting|
|Customer Feedback Management|
|Enterprise Resource Planning|
|Multi-channel Access (online, mobile)|
Compunnel Digital transformed the legacy application into a cloud-based digital platform enabling users to collaboratively create, edit and manage specifications documents 24×7 and across different online and mobile devices.
Overall business productivity increased by 40-50% which includes:
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