Digital transformation drives efficiency and accuracy gains in compliance management

The Company

Our client is one of the leading consulting firms in the U.S. offering a gamut of services in the areas of consulting, analytics, digital solutions, engineering, and cyber security across industries ranging from defense to health to energy to international development. They also offer extensive Anti-Money Laundering (AML) services and solutions.

The Challenge

Our Digital Transformation Assessment revealed operational risks due to the following:

  • Challenge

    Lack of central digitized data channels, resulting in poor financial visibility and inconsistencies across AML-related processes

  • Challenge

    Lack of automation requiring excess effort from team members to complete key AML activities

  • Challenge

    Incomplete service taxonomy, resulting in repetitive activities, undermining efficiency and increasing operational risk

  • Challenge

    Outdated user interface and lack of single user access, creating dissatisfaction among users

  • Challenge

    Inadequate analytical capabilities and underlying digital features (e.g. data visualization) to effectively analyze data

The Solutions

Enabled Customer Journey Stages
  • Attract
  • Engage
  • Sell
  • Serve
  • Retain
  • Grow
Enabled Digital Capabilities
Multi-channel Interaction Management
E-Commerce   Document Management
Customer Identity Management   Customer Profile Management
Marketing & Campaign
Management
  Case
Management
  Order
Management
  Service
Management
  Loyalty/Rewards
Management
Lead and Opportunity   Customer Relationship Management
Digital Content Management   Workforce Management
Marketing Automation
Social Engagement Management   Performance and Incentive Management
Product Information Management   Compliance Management
Online Communities and P2P Virtual Collaboration
Data Management
Analytics and Reporting
Customer Feedback Management
Enterprise Resource Planning
Multi-channel Access (online, mobile)

Compunnel developed a cloud-based Anti-Money Laundering (AML) software – “Risk Canvas”- enabling accountants, solicitors, and other regulated businesses to perform all aspects of compliance recording and monitoring.

Key features include:

  • Visibility into true high risk areas based on quantitative risk evaluations, risk definitions, rating scales, hierarchies, control environment management, and residual risk evaluation
  • Detailed and dynamic reports, graphical representations, risk mapping and dashboards help users obtain a clear view of risk areas and their magnitude
  • Compliance management system that identifies non-compliant clients and helps you to bring them up to date

The Result

Compunnel Digital transformed the legacy AML application into a cloud-based compliance management platform enabling users to aggregate and synthesize data for rapid entity disambiguation, attribution, and risk identification.

  • 20-40% improvement in compliance and risk management
  • Easy and streamlined flow of information among systems and databases, enabling faster response to inquiries, and servicing
  • Better compliance management due to ease in identifying non-compliant clients and making them up-to-date
  • User experience satisfaction increased by 35-40% due to simpler and responsive User Interface (UI)

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AUTHOR
Compunnel Digital

Compunnel Digital

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