Digital Experience Assurance 

Validate seamless customer journeys across every device, channel, and touchpoint — through AI-powered cross-device testing, visual AI validation, and performance engineering built for modern digital platforms.

About the solution

Ensuring Every Customer Experience Is Flawless, Everywhere

Customer experience failures, broken checkouts, device-specific UI defects, performance degradation during peak traffic, directly impact revenue and retention. QE-X Digital Experience Assurance validates customer journeys across web, mobile, and in-store channels using massive parallel cross-device testing, visual AI regression, accessibility validation, and real-time performance engineering ensuring consistent, seamless experiences across every touchpoint at any scale.

How we work

What it takes to Build Digital Experience Assurance That Works

Journey Mapping & Experience Risk Assessment

Map customer journeys across digital touchpoints — identifying high-risk flows, device fragmentation gaps, accessibility issues, and performance-sensitive interactions.

Cross-Device & Cross-Browser Testing

Execute massive parallel cross-device testing across 200+ real device and browser variants — using TestGrid device cloud and qeForge™ scalable execution infrastructure.

Visual AI Regression

Deploy visual AI regression testing — pixel-perfect validation of UI elements, hero images, promotional banners, and dynamic content across all devices and resolutions.

Performance & Load Engineering

Performance & Load Engineering <br /><br /> <br /><br /> Integrate performance engineering directly into CI/CD pipelines, automated peak load simulation, JMeter-based performance testing, and chaos engineering for resilience validation.

Case Studies

Delivering Value That Moves Business Forward

FinTech UI ModernizationFinTech UI Modernization

FinTech UI Modernization

  • Real-time trading updates
  • Modern React UI architecture
  • Zero downtime during migration
  • Scalable micro-frontend platform

How a public service team improved reliability and delivery confidence.

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AI Document IntelligenceAI Document Intelligence

AI Document Intelligence

  • Zero manual data extraction
  • 5-stage AI processing pipeline
  • Continuous learning models
  • Simulation-ready structured output

An omnichannel retailer used AI to improve merchandising and service operations.

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Education Data ModernizationEducation Data Modernization

Education Data Modernization

  • 40% lower maintenance costs
  • 8 platforms unified into one
  • 360° data visibility
  • AI-powered decision intelligence

A healthcare organization simplified customer journeys across channels.

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Impact

Real impact, proven results

99.97% Peak Uptime

Digital experience assurance during Black Friday high-traffic peaks

4x Faster Releases

Parallel cross-device testing and CI/CD-integrated performance engineering

<0.1% Production Defect Rate

Continuous monitoring and AI-embedded digital assurance

Partners

The ecosystem behind smarter transformation

  • Adobe Solution Partner
  • Azure Solution Partner
  • AWS PartnerAWS Partner
  • AWS Partner Network

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